Refund policy
We want you to love your purchase.
If you're not fully satisfied, you may request a return within 14 days of receiving your item. Items must be:
- Unused
- Unwashed
- In original condition and packaging
Return Shipping:
We do not offer free return shipping. Customers are responsible for return costs.
We do not accept returns on:
- Sale or discounted items
- Custom or made-to-order pieces
To start a return, email us at laneel.no@gmail.com with your order number and reason for return.
If you received a damaged or incorrect item, please contact us within 48 hours of delivery with a photo of the issue.