Shipping policy

Orders are shipped from Oslo via Posten/Bring
Please allow 1–3 business days for processing before shipping.

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Delivery Time:
- Norway: 5–10 business days for planners

- Norway: pre-orders 2-4 weeks delivery 

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Shipping Cost:
- Norway: 50NOK (standard delivery via Posten/Bring)

Orders in Norway are delivered as a “Package in Mailbox” via Posten.  
If the package doesn't fit in your mailbox, you'll receive a pickup notice by SMS or email directing you to your nearest post office or delivery point.

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Customs & Import Duties:
For international orders, customs duties and VAT may apply depending on your country. These charges are not included in the purchase price and are the buyer’s responsibility upon delivery.

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Damaged or Wrong Item?
Please email us at Laneel.no@gmail.com with a photo of the issue.  
We will review your case as soon as possible and get back to you with a solution.